Process Design Matrix and Summary Essay

The intent of this administrator summary is to out neckcloth the issuing set aboutes amongst a harvest-time (car) and a serving (spa). Information ordain be provided on the purpose processes associated with a overlap, including assembly line, sustained strike, batch production and job rat, as well as the inclination processes associated with a aid, much(prenominal)(prenominal) as the personal t exterminateing woo, the self-service tone-beginning and the product line betterment. When it comes to identifying fascinate design nuzzlees for a product, the options admit1. conclave lineWork processes sw completelyow with feeling 1 and continue step by step until the end product is achieved. This is the around seize design approach for a car. The path for each single out is, in effect, a straight line. Products argon made by moving from workstation to workstation at a controlled rate, following the sequence need to build the product, (Jacobs & Chase, 2011, p. 197). In the case of a car, the assembly line would include wholeness step to turn out the engine in place, an some other step to secure the sticker and a third step to place the wheels in the wheel wells.2. Continuous full stopThis approach is completed solely by machine. According to Jacobs & Chase (2011), Continuous flow is usually highly automated and, in effect, constitutes one integrated machine that whitethorn operate 24 hours a twenty-four hour period to avoid expensive shutdowns and start-ups, (p. 197). This would not be specimen for a car as the process of creating an automobile need to be monitored constantly.3. Batch productionMachines are pre-programmed to perk up batches of one specific item. This design approach would set out 12 doors, 12 wheels and 12 windshields but would notincorporate the mechanism associated with the individuals who are required to piece these separate together to physically build the car, ( military control Studies take Methods, 2014). 4. Job shopuse to make small batches of parts of a product, for example, when building a car engine, thither are different pieces involved to redeem the various parts in place, such as nuts and bolts. The job shop design approach is used to produce these nuts and bolts but would not be a suitable design approach for building an entire automobile. With regards to identifying the appropriate design approaches for a service, the options include1. Personal care approachFocuses on developing a solid relationship between the supplier of the service and the node. This approach ensures superior customer service and will thus serve up in building a incorruptible customer base. The personal prudence design approach would be the most appropriate for a spa in that the technicians will focus on the individual needs of each customer and ensure no customer is left unsatisfied at the end of their service, thereby building a lasting relationship with the customers and guaranteeing future busin ess.2. self-service approachThis approach allows the customers to play a greater graphic symbol in their service. The role of the customer transforms from that of a customer to that of a partial employee by involving consumers in the service process. This would not be ideal for a spa as the entire purpose of this service is to create a relaxing environment, one in which the customer plays no role in the service other than to enjoy it.3. Product line approachTreats the service as if it were a product by focusing on the end result as opposed to the service itself. According to Jacobs & Chase (2011), the orientation is toward the in effect(p) production of results not on the attention on others. This would not be an ideal approach for a spa to capture as the focus of spa-services are on the quality of the service being delivered to the customer, not on the end result of a beautiful manicure (for example). After all options have been weighed, the assembly line designapproach would be the most appropriate for manufacturing a product such as a car as it is the most efficient and effective from start to send away while using the personal attention approach would be the ideal design approach for a service such as a spa by helping it build a incorruptible customer base for its business.Process project AspectServiceProduct innovation focal pointStrategy sterling(prenominal) treatment of customersProcess design approachPersonal attention approachAssembly line approachProcess single-valued functionService blueprintProcess surgical process MeasurementNumber of automobiles produced per month, total number of defects per million, number of job related injuries milling machinery locationClose to customer, preferably in a high socioeconomic subject fieldClose to the supplier, transportation or credit of laborFacilty layoutProcess designschedulingProducting planningWorkforceQuality aptitudeCapacity should be set to discipline peak demand higher message on weekends InventoryReferencesBusiness Studies Production Methods. (2014). Retrieved from http//www.bbc.co.uk/schools/gcsebitesize/business/production/methodsofproductionrev2.shtml Jacobs, F.R., & Chase, R. (2011). Operations and go forth Chain Management (13th ed.). Retrieved from The University of Phoenix eBook appeal database. Sowell, T. J. (2006). Strategic Manufacturing Management. USA Xlibris Corporation.